Privacy Policy

1. Introduction

StartTekk LLC and STAR Workforce Solutions ("we," "our," or "us") respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, disclose, and safeguard your information when you visit our websites (startekk.net and starworkforce.net) or use our services.

This policy applies to all visitors, users, and others who access our services. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access our sites or services.

2. Information We Collect

2.1 Personal Information

We may collect personally identifiable information, including but not limited to:

• Name and contact information (email address, phone number, mailing address)
• Professional information (job title, company name, industry)
• Resume and employment history (for job applicants)
• Payment information (for clients using our services)
• Communication preferences and correspondence

2.2 Automatically Collected Information

When you visit our websites, we may automatically collect:

• IP address and geographic location
• Browser type and version
• Device information and operating system
• Pages visited, time spent, and navigation paths
• Referring/exit pages and URLs
• Click data and interaction patterns

2.3 Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to collect information about your browsing activities. For detailed information about our cookie practices, please see our Cookie Policy.

3. AI Technology and Data Usage

3.1 AI Data Processing

Our AI systems may process:

• Document content for eDiscovery and analysis services
• Business data for automation and workflow optimization
• Communication patterns for service improvement
• Usage patterns to enhance user experience

3.2 AI Data Protection

We implement strict safeguards for AI processing, including data encryption, access controls, and compliance with applicable data protection regulations. AI-processed data is used solely for the purposes stated in this policy and in accordance with your consent.

3.3 Third-Party AI Services

We may use third-party AI service providers (such as Anthropic's Claude API) to enhance our services. These providers process data in accordance with their own privacy policies and applicable data protection laws. We ensure our AI partners maintain appropriate security and privacy standards.

4. How We Use Your Information

We use collected information for the following purposes:

• Providing, maintaining, and improving our services
• Processing transactions and sending related information
• Responding to inquiries and providing customer support
• Sending marketing communications (with your consent)
• Analyzing usage patterns and conducting research
• Detecting and preventing fraud or security issues
• Complying with legal obligations
• Recruiting and evaluating job candidates

5. Information Sharing and Disclosure

We may share your information in the following circumstances:

5.1 Service Providers

We may share information with third-party vendors, consultants, and service providers who perform services on our behalf, including payment processing, data analysis, email delivery, hosting services, and customer service.

5.2 Business Transfers

If we are involved in a merger, acquisition, financing, reorganization, bankruptcy, or sale of assets, your information may be transferred as part of that transaction.

5.3 Legal Requirements

We may disclose information if required to do so by law or in response to valid requests by public authorities (e.g., court orders, government agencies).

5.4 With Your Consent

We may disclose your information for any other purpose with your consent.

6. Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

Specific retention periods vary depending on the type of information and the purpose for which it was collected. For example, we may retain transactional data for accounting purposes for seven years, while marketing data may be retained until you opt out or request deletion.

7. Your Privacy Rights

7.1 GDPR Rights (European Users)

If you are located in the European Economic Area (EEA), you have the following rights:

• Right to Access: Request copies of your personal data
• Right to Rectification: Request correction of inaccurate data
• Right to Erasure: Request deletion of your data
• Right to Restrict Processing: Request limitation of data processing
• Right to Data Portability: Receive your data in a portable format
• Right to Object: Object to certain processing activities
• Right to Withdraw Consent: Withdraw consent at any time

7.2 CCPA Rights (California Residents)

If you are a California resident, you have the following rights:

• Right to Know: Request information about data collection and use
• Right to Delete: Request deletion of personal information
• Right to Opt-Out: Opt out of the sale of personal information
• Right to Non-Discrimination: Not be discriminated against for exercising your rights

To exercise your CCPA rights, please visit our Do Not Sell My Personal Information page or contact us using the information below.

7.3 Exercising Your Rights

To exercise any of these rights, please contact us at privacy@startekk.net or call us at (469) 713-3993. We will respond to your request within the timeframes required by applicable law.

8. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Regular security assessments and penetration testing
• Access controls and authentication requirements
• Employee training on data protection and security
• Incident response and breach notification procedures

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from the laws of your country.

When we transfer personal data from the EEA to other countries, we use appropriate safeguards such as Standard Contractual Clauses approved by the European Commission or other lawful transfer mechanisms.

10. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will delete such information.

11. Third-Party Links

Our websites may contain links to third-party websites and services. We are not responsible for the privacy practices or content of these third parties. We encourage you to read the privacy policies of any third-party sites you visit.

12. Changes to This Privacy Policy

We may update this privacy policy from time to time. We will notify you of any material changes by posting the new privacy policy on this page and updating the "Last Updated" date. We encourage you to review this privacy policy periodically for any changes.

Your continued use of our services after any modifications to this privacy policy will constitute your acknowledgment of the modifications and your consent to be bound by the modified policy.

13. Contact Us

If you have questions or concerns about this privacy policy or our data practices, please contact us: