⚠️ Critical Notice: AI-Generated Content
All AI-generated outputs are provided "AS IS" without warranties. While we strive for accuracy, AI may produce incorrect, incomplete, or biased content.
WE MAKE NO GUARANTEES regarding:
- Accuracy or reliability of AI outputs
- Fitness for any particular purpose
- Freedom from errors or hallucinations
- Compliance with applicable laws
Table of Contents
1. Introduction & Purpose
StartTekk LLC and STAR Workforce Solutions integrate Artificial Intelligence (AI) and Machine Learning (ML) into our products. This policy explains how we develop, deploy, and govern AI systems, their limitations, and your responsibilities as a user.
Policy Scope - AI-Powered Products:
- Star AI Cloud - AI-powered cloud infrastructure automation
- Star AI eDiscovery - AI-driven legal document analysis
- Star AI Finance - AI-powered financial analytics
- Star Automation - AI-driven workflow automation
- QR Feedback - AI-powered feedback analysis
2. AI-Powered Products & Risk Levels
| Product |
AI Capabilities |
Risk Level |
| Star AI Cloud |
Infrastructure optimization, predictive scaling |
Medium |
| Star AI eDiscovery |
Document classification, entity extraction |
High |
| Star AI Finance |
Trend analysis, anomaly detection |
High |
| Star Automation |
Workflow optimization, task automation |
Medium |
| QR Feedback |
Sentiment analysis, theme extraction |
Low |
3. Our AI Principles
Inspired by OpenAI, Anthropic, Google, and Microsoft, we follow these core principles:
1. Safety First
We prioritize user safety. AI systems undergo rigorous testing before deployment.
2. Transparency & Disclosure
We clearly disclose when AI is being used and provide information about how systems make decisions.
3. Human Oversight
Critical decisions always involve human review. AI augments, not replaces, human judgment.
4. Fairness & Non-Discrimination
We work to identify and mitigate biases. AI should not discriminate based on protected characteristics.
5. Privacy Protection
We respect user privacy and comply with GDPR, CCPA. Data never used to train third-party models without consent.
6. Accountability
We take responsibility for AI systems we deploy. Users can report issues for investigation.
7. Continuous Improvement
AI systems are continuously monitored, evaluated, and improved based on feedback and performance.
4. Known Limitations & Risks
⚠️ Critical AI Limitations
Users MUST understand these limitations before using AI services:
4.1 Accuracy & Hallucinations
- AI may generate false information ("hallucinations") that appears plausible but is incorrect
- Accuracy varies by domain and input quality
- AI cannot reliably distinguish facts from fiction
- Outputs may contradict themselves or reality
4.2 Bias & Fairness
- AI systems may exhibit biases from training data
- Historical biases can perpetuate discrimination
- Performance may vary across demographic groups
- Cultural and linguistic biases may affect outputs
4.3 Context Understanding
- AI lacks true understanding of context or nuance
- May misinterpret sarcasm, humor, or cultural references
- Cannot grasp real-world implications
- Limited ability with highly specialized topics
4.4 Security & Privacy Risks
- AI systems may be vulnerable to adversarial attacks
- Potential for data leakage or memorization
- Risk of prompt injection or jailbreaking
- Possibility of generating harmful content if misused
5. No Guarantees or Warranties
⚠️ DISCLAIMER OF WARRANTIES
AI SERVICES ARE PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND.
We Do NOT Warrant:
- ❌ AI outputs will be accurate or error-free
- ❌ AI recommendations are suitable for your situation
- ❌ AI-generated content complies with laws
- ❌ AI systems will be available without interruption
- ❌ Security measures prevent all attacks
No Professional Advice
AI outputs do NOT constitute professional advice:
- ❌ Legal advice - Consult a licensed attorney
- ❌ Medical advice - Consult a healthcare provider
- ❌ Financial advice - Consult a financial advisor
- ❌ Tax advice - Consult a tax professional
Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW:
- We are NOT liable for damages from AI service use
- Users assume all risks with AI-generated content
- Not responsible for third-party actions based on AI outputs
- Liability limited to amount paid for the service
6. User Responsibilities
✅ Your Responsibilities
By using AI services, you agree to:
Verification & Validation
- ✅ ALWAYS verify AI outputs before relying on them
- ✅ Cross-reference with authoritative sources
- ✅ Consult qualified professionals for critical matters
- ✅ Test recommendations in controlled environments
Ethical Use
- ✅ Use AI in compliance with all laws
- ✅ Respect intellectual property rights
- ✅ Do not generate harmful or illegal content
- ✅ Be transparent when sharing AI content
Data Responsibility
- ✅ Ensure you have rights to input data
- ✅ Do not input sensitive information without authorization
- ✅ Comply with data protection laws (GDPR, CCPA)
- ✅ Obtain necessary consents
7. Prohibited Uses
🚫 Strictly Prohibited
These uses may result in immediate termination:
Illegal Activities
- 🚫 Facilitating or promoting illegal activities
- 🚫 Violating intellectual property rights
- 🚫 Creating fraudulent or deceptive content
- 🚫 Evading legal obligations
Harmful Content
- 🚫 Promoting violence, hatred, or discrimination
- 🚫 Harming children or minors
- 🚫 Producing sexually explicit content
- 🚫 Promoting self-harm or suicide
Malicious Use
- 🚫 Creating malware or malicious code
- 🚫 Conducting cyberattacks
- 🚫 Generating phishing or scam content
- 🚫 Jailbreaking or manipulating AI systems
High-Risk Without Oversight
- 🚫 Medical diagnosis without physician oversight
- 🚫 Life-or-death scenarios without human supervision
- 🚫 Employment decisions without human review
- 🚫 Criminal justice without proper validation
8. Data Usage & Privacy
Your Data Rights:
- ✅ Your input data remains YOUR property
- ✅ We do NOT use your data to train third-party AI without consent
- ✅ You can opt-out of data usage for model improvement
- ✅ We comply with GDPR, CCPA, and data protection laws
How We Use Data
- Service Provision: To provide requested AI services
- Quality Improvement: To improve accuracy (with consent)
- Security & Safety: To detect abuse and security threats
- Compliance: To comply with legal obligations
Third-Party AI Providers
We use AI services from reputable providers (OpenAI, Anthropic, Google). When you use our services:
- Your data may be processed by these providers
- Third-party providers have their own terms
- We select providers with strong privacy practices
- We do not sell your data
9. Contact Us
AI Safety & Ethics
Email: [email protected]
Phone: (469) 713-3993
Address: 5465 Legacy Drive Suite 650, Plano, TX 75024
⚠️ Final Reminder
AI is powerful but not infallible. Always exercise critical thinking, verify outputs, and consult professionals for important decisions. By using our AI services, you acknowledge understanding and agreeing to this policy, including all disclaimers and limitations.