← Back to Home

🤖 Artificial Intelligence Policy

Last Updated: November 26, 2025 | Version 1.0

⚠️ Critical Notice: AI-Generated Content

All AI-generated outputs are provided "AS IS" without warranties. While we strive for accuracy, AI may produce incorrect, incomplete, or biased content.

WE MAKE NO GUARANTEES regarding:

  • Accuracy or reliability of AI outputs
  • Fitness for any particular purpose
  • Freedom from errors or hallucinations
  • Compliance with applicable laws

Table of Contents

1. Introduction & Purpose

StartTekk LLC and STAR Workforce Solutions integrate Artificial Intelligence (AI) and Machine Learning (ML) into our products. This policy explains how we develop, deploy, and govern AI systems, their limitations, and your responsibilities as a user.

Policy Scope - AI-Powered Products:

  • Star AI Cloud - AI-powered cloud infrastructure automation
  • Star AI eDiscovery - AI-driven legal document analysis
  • Star AI Finance - AI-powered financial analytics
  • Star Automation - AI-driven workflow automation
  • QR Feedback - AI-powered feedback analysis

2. AI-Powered Products & Risk Levels

Product AI Capabilities Risk Level
Star AI Cloud Infrastructure optimization, predictive scaling Medium
Star AI eDiscovery Document classification, entity extraction High
Star AI Finance Trend analysis, anomaly detection High
Star Automation Workflow optimization, task automation Medium
QR Feedback Sentiment analysis, theme extraction Low

3. Our AI Principles

Inspired by OpenAI, Anthropic, Google, and Microsoft, we follow these core principles:

1. Safety First

We prioritize user safety. AI systems undergo rigorous testing before deployment.

2. Transparency & Disclosure

We clearly disclose when AI is being used and provide information about how systems make decisions.

3. Human Oversight

Critical decisions always involve human review. AI augments, not replaces, human judgment.

4. Fairness & Non-Discrimination

We work to identify and mitigate biases. AI should not discriminate based on protected characteristics.

5. Privacy Protection

We respect user privacy and comply with GDPR, CCPA. Data never used to train third-party models without consent.

6. Accountability

We take responsibility for AI systems we deploy. Users can report issues for investigation.

7. Continuous Improvement

AI systems are continuously monitored, evaluated, and improved based on feedback and performance.

4. Known Limitations & Risks

⚠️ Critical AI Limitations

Users MUST understand these limitations before using AI services:

4.1 Accuracy & Hallucinations

  • AI may generate false information ("hallucinations") that appears plausible but is incorrect
  • Accuracy varies by domain and input quality
  • AI cannot reliably distinguish facts from fiction
  • Outputs may contradict themselves or reality

4.2 Bias & Fairness

  • AI systems may exhibit biases from training data
  • Historical biases can perpetuate discrimination
  • Performance may vary across demographic groups
  • Cultural and linguistic biases may affect outputs

4.3 Context Understanding

  • AI lacks true understanding of context or nuance
  • May misinterpret sarcasm, humor, or cultural references
  • Cannot grasp real-world implications
  • Limited ability with highly specialized topics

4.4 Security & Privacy Risks

  • AI systems may be vulnerable to adversarial attacks
  • Potential for data leakage or memorization
  • Risk of prompt injection or jailbreaking
  • Possibility of generating harmful content if misused

5. No Guarantees or Warranties

⚠️ DISCLAIMER OF WARRANTIES

AI SERVICES ARE PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND.

We Do NOT Warrant:

  • ❌ AI outputs will be accurate or error-free
  • ❌ AI recommendations are suitable for your situation
  • ❌ AI-generated content complies with laws
  • ❌ AI systems will be available without interruption
  • ❌ Security measures prevent all attacks

No Professional Advice

AI outputs do NOT constitute professional advice:

  • Legal advice - Consult a licensed attorney
  • Medical advice - Consult a healthcare provider
  • Financial advice - Consult a financial advisor
  • Tax advice - Consult a tax professional

Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

  • We are NOT liable for damages from AI service use
  • Users assume all risks with AI-generated content
  • Not responsible for third-party actions based on AI outputs
  • Liability limited to amount paid for the service

6. User Responsibilities

✅ Your Responsibilities

By using AI services, you agree to:

Verification & Validation

  • ALWAYS verify AI outputs before relying on them
  • ✅ Cross-reference with authoritative sources
  • ✅ Consult qualified professionals for critical matters
  • ✅ Test recommendations in controlled environments

Ethical Use

  • ✅ Use AI in compliance with all laws
  • ✅ Respect intellectual property rights
  • ✅ Do not generate harmful or illegal content
  • ✅ Be transparent when sharing AI content

Data Responsibility

  • ✅ Ensure you have rights to input data
  • ✅ Do not input sensitive information without authorization
  • ✅ Comply with data protection laws (GDPR, CCPA)
  • ✅ Obtain necessary consents

7. Prohibited Uses

🚫 Strictly Prohibited

These uses may result in immediate termination:

Illegal Activities

  • 🚫 Facilitating or promoting illegal activities
  • 🚫 Violating intellectual property rights
  • 🚫 Creating fraudulent or deceptive content
  • 🚫 Evading legal obligations

Harmful Content

  • 🚫 Promoting violence, hatred, or discrimination
  • 🚫 Harming children or minors
  • 🚫 Producing sexually explicit content
  • 🚫 Promoting self-harm or suicide

Malicious Use

  • 🚫 Creating malware or malicious code
  • 🚫 Conducting cyberattacks
  • 🚫 Generating phishing or scam content
  • 🚫 Jailbreaking or manipulating AI systems

High-Risk Without Oversight

  • 🚫 Medical diagnosis without physician oversight
  • 🚫 Life-or-death scenarios without human supervision
  • 🚫 Employment decisions without human review
  • 🚫 Criminal justice without proper validation

8. Data Usage & Privacy

Your Data Rights:

  • ✅ Your input data remains YOUR property
  • ✅ We do NOT use your data to train third-party AI without consent
  • ✅ You can opt-out of data usage for model improvement
  • ✅ We comply with GDPR, CCPA, and data protection laws

How We Use Data

  • Service Provision: To provide requested AI services
  • Quality Improvement: To improve accuracy (with consent)
  • Security & Safety: To detect abuse and security threats
  • Compliance: To comply with legal obligations

Third-Party AI Providers

We use AI services from reputable providers (OpenAI, Anthropic, Google). When you use our services:

  • Your data may be processed by these providers
  • Third-party providers have their own terms
  • We select providers with strong privacy practices
  • We do not sell your data

9. Contact Us

AI Safety & Ethics

Email: [email protected]

Phone: (469) 713-3993

Address: 5465 Legacy Drive Suite 650, Plano, TX 75024

⚠️ Final Reminder

AI is powerful but not infallible. Always exercise critical thinking, verify outputs, and consult professionals for important decisions. By using our AI services, you acknowledge understanding and agreeing to this policy, including all disclaimers and limitations.